The vacations that you can't wait to tell everyone about are the times when every moment was turned into a great memory. It's a relaxing sleep, an amazing interaction with the hotel staff, or an incredible meal that you are still salivating over.
Well, let us tell you that our guests have written so many great reviews. In fact, we are popping the bubbly and celebrating!
Summerland Waterfront Resort & Spa was awarded TripAdvisor’s 2022 Traveler’s Choice Best of the Best Award. It's their most prestigious award given to only 1% of hotels WORLDWIDE. That’s right, Summerland Waterfront Resort is truly the place to be in Canada for optimal relaxation, guaranteed quality of service and amenities, all in the spectacular destination of Summerland, British Columbia.
Firstly, this achievement was possible thanks to the SWR Team for their hard work to consistently deliver the highest quality of service to our new and returning guests. An accolade like this does not magically appear overnight and requires consistent and passionate dedication. From the moment you arrive on the property, the friendly faces on the Front Desk (have you met Sam? Karla?) will ensure....at the Front Desk will ensure your check-in experience is smooth and easy. Wave to Rhonda, Diane, and the Housekeeping crew in the hallways as they refresh every suite. Stop by the Bistro for a great coffee and homemade goodies. In the summer, get to know the activities that are happening during your stay. Jordyn and her SWR Experiences team will definitely have something planned for everyone to enjoy. More than interactions with our staff, our people are here to make your day, and ensure your stay in Summerland is relaxing and memorable. It's what they do and why our guests have rated the Resort the best of the best!
The Traveler's Choice Best of the Best award results are based on TripAdvisor reviews from travelers after experiencing Summerland Waterfront Resort firsthand. When everything is top notch and they experience their best vacation yet, our guests can’t help but go home and tell everyone they know about their stay.
Reviews continue to highlight our tasteful, spacious suites, fully equipped kitchens, comfortable beds, heated outdoor pool and hot tubs, fun and relaxing things to do. Special comments that resonate deeply are along these lines: “what impressed us is how they deliver with such ease.” Guests rave about our friendly team members who make it all happen!
"I almost don't want to write this review because I don't want the secret to get out! This is such a lovely place! Our family came for a summer trip during COVID and the hotel and staff have done such a great job. Aside from COVID and the practices they have in place, the rooms are so lovely and inviting with nice lighting, comfy beds, nice furniture, lovely pillows and duvets. They have full kitchens with everything you need and great deck furniture. The views of the lake are stunning and the whole place has a very welcoming and relaxed vibe. The staff are super friendly and great to deal with. (Kelly at the from desk helped us so much when we booked!) We love it here! This is also such a lovely quiet area. We didn't love Kelowna but this area is so great and so is this place."
"Environmentally conscious resort where nature and humans coexist in balance. Great staff, clean establishment, lots of amenities, optimally situated in the region to experience all the surrounding vineyards or go exploring nature. Comfortable and clean, and worth the money spent. I got more "bang for my buck" for sure."
"Had an amazing stay at this beautiful resort - beautiful, very clean and the staff are amazing. Would recommend this resort to everyone! Enjoyed the hot tub, spa, dinner and the Bistro. We definitely will be back!"