Summerland Resort is Currently Closed

Resort Closure

In response to the wildfire evacuation order on the evening of Friday, August 7th, our team acted quickly and with tremendous care , safely evacuating and supporting every guest on property. 
We are deeply proud of how they showed up in an incredibly difficult moment.

The resort will remain closed until it is safe to return and operations can responsibly resume. We will provide updates here as soon as we have more information.


Care for our Team Members and their Families - Not currently managing reservations or inquiries

Our team members are now with their own families and loved ones, attending to their personal safety and well-being. 

As a result, we are not currently managing reservations, monitoring email or web chats, or taking phone calls. 

We are grateful for your understanding as we prioritize the safety of our people.

Existing Reservations

We understand that many of you have upcoming stays and are looking for answers. 

Please know that no one will be penalized for changes related to this evacuation. 

Here is what you need to know right now:

• All reservations during the closure period will be honoured - either through a full refund or a rescheduled stay at your preference.
• If you booked through a third-party platform (Expedia, Booking.com, etc.), please contact them directly as the Resort is unable to adjust any 3rd party bookings.
• If you booked directly with us, we will be in touch as soon as our team is able to. Please note that you will not lose your deposit.

• Gift certificates and gift cards will remain valid and fully honoured when we reopen.
  

Official Wildfire & Evacuation Resources

• BC Wildfire Service: gov.bc.ca — Wildfire Status
• Emergency BC (alerts & orders): emergencyinfobc.gov.bc.ca
• Regional District of Okanagan-Similkameen: rdos.bc.ca

• Town of Summerland: summerland.ca

For the latest updates, follow us on social media

• @SummerlandWaterfrontResort