Okanagan Resort Awarded TripAdvisor’s 2015 Certificate of Excellence
SUMMERLAND WATERFRONT RESORT & SPA AWARDED 2015 TRIPADVISOR CERTIFICATE OF EXCELLENCE
Recognised as a Top Performing Resort Hotel as Reviewed by Travellers on the World’s Largest Travel Site
Summerland, British Columbia– May 19, 2015 – Summerland Waterfront Resort & Spa today announced that it has received a TripAdvisor® Certificate of Excellence award. Now in its fifth year, the award celebrates excellence in hospitality and is given only to establishments that consistently achieve great l reviews on TripAdvisor. Certificate of Excellence winners include accommodations, eateries and attractions located all over the world that have continually delivered a superior guest experience.
When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honorees that takes into account the quality, quantity and recency of reviews and opinions submitted by travelers on TripAdvisor over a 12-month period as well as business’s tenure and ranking on the Popularity Index on the site. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews, and must have been listed on TripAdvisor for at least 12 months.
The accolade follows the recent rising in rank to the top 10 out of 155 Okanagan Hotels that Summerland Waterfront Resort & Spa has achieved in the last 10 months. “Winning the TripAdvisor Certificate of Excellence is a true source of pride for the entire team at Summerland Waterfront Resort & Spa. We are so very grateful for our past guests who took the time to complete a review on TripAdvisor,” said Tom Matthews, General Manager. “There is no greater seal of approval than being recognized by our guests. With the TripAdvisor Certificate of Excellence based on customer reviews, the accolade is a remarkable vote of confidence to our resort and our continued commitment to excellence.”
"TripAdvisor is pleased to honour exceptional hospitality businesses that have received consistent praise and recognition by travellers on the site,” said Marc Charron President, TripAdvisor for Business. “By putting a spotlight on businesses that are focused on delivering great service to customers, TripAdvisor not only helps drive increasing hospitality standards around the world, it also gives businesses both large and small the ability to shine and stand out from the competition.”
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